Been meaning to make this post for a while, but I kept putting it off. People have been asking, so let’s talk about how I’m working with Namco-Bandai.Those of you who are following the Tales series Facebook page may have noticed that some dude named Matt was recently made one of the admins. And that’s me. Shortly after the announcement of Tales of Graces for localization, Namco-Bandai’s community manager Rich Bantegui aka FilthieRich got in touch with Tempus of Tales of Graces fan translation fame. Rich wanted people who could be the bridge between fans and Namdai. And that’s where Tempus and I come in as community managers.
Hearing Rich talk about community is enough to get me really excited as a Tales fan. He wants to get people excited about Graces so that it’s a huge success. Graces is the first step in helping convince Namdai that Tales fans are here to stay. So we’re helping to spread the word. And we’re here to listen. Rich really wants to hear what fans have to say and Tempus and I are able to help span that gap between Namdai and the fans. This is the kind of interaction and attention that Tales fans have been seeking for years.
So what exactly do we do as community managers? Part of it is just being involved with the community and taking the pulse of the fanbase. Rich wants to know what people are talking about, so by staying involved, we can help him stay in touch with the fans of the series. Part of it is getting people excited about Tales – that Tales Union contest was something that we planned. Rich said he wanted something to bring people together. He provided the prizes, and we provided the chance for people to get involved. We hope to run more contests and give out more great prizes going forward. Fan passion was a big part of what got us Tales of Graces in the first place, so keeping that passion focused in a meaningful way is the best way to ensure the success of the game and the series. And part of it is helping to plan how Tales of Graces and the Tales Series is presented at a higher level.
This was a chance I jumped at – a chance to support the series I love in an even more meaningful way. That doesn’t mean that just because I acquired the Community Manager title that I’ve lost the Translator title. I will continue working for the community in the same way that I always have, I’ve just added some additional ways that I can help ensure that Tales finds the international success that it deserves. My goal remains the same it always has been – help fans outside Japan get access to more Tales games. We’re always looking for great ideas to help support the Tales series, so if you’ve got some, share them!